The Federal Communications Fee has new guidelines governing the usage of AI-generated telephone calls and texts. A part of the proposal facilities on create a transparent definition for AI-generated calls, with the remainder focuses on shopper safety by making firms disclose when AI is being utilized in calls or texts.
“This offers shoppers with a possibility to determine and keep away from these calls or texts that include an enhanced threat of fraud and different scams,” the FCC mentioned. The company can also be wanting make sure that respectable makes use of of AI to help folks with disabilities to speak stays protected.
Immediately’s proposal is the most recent motion by the FCC to manage how AI is utilized in robocalls and robotexts. The fee has already moved on AI-generated voices in robocalls and has to crack down on the observe. Forward of this 12 months’s November election, there has already been one notable use of AI robocalls to New Hampshire voters.
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